Begin Your Journey
This is where you begin.
You do not have to have it all
figured out before you come in.
Reach Us
The easiest way to
reach us is on WhatsApp
Tell us a little about what brought you here, and we will take it from there. You do not need to know exactly what you want. We will listen first.
WhatsApp UsIf you prefer to call, you can reach the centre at:
+6019-222 1747Locate Us
Where to find us.
Our Address
1st Floor, 2-1, Jalan Solaris 3, Solaris Mont Kiara,50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
We Are Open
10:00am – 7:00pm
FAQ
Questions we hear often.
Do I need to know what treatment I want before I come in?
No. You only need to tell us what concerns you. We'll listen, assess your condition and recommend what is suitable for you - not simply what's on the treatment menu. If we don't think a treatment is right for you at this time, we'll tell you that too.
What happens during my first visit to Lubov?
Your journey begins with a consultation. We'll understand your concerns, assess your condition and discuss suitable treatment options based on your needs and goals. If treatment is appropriate, our team will explain the recommended plan before you proceed.
Do I need a consultation before treatment?
Yes. Consultation is an important part of the Lubov treatment journey. It allows us to understand your concerns, assess suitability and recommend a more personalised treatment plan rather than using the same approach for everyone.
How do you decide which treatment is right for me?
We consider your concerns, skin condition, treatment goals and other relevant factors before making a recommendation. Where appropriate, different technologies or treatment approaches may be considered based on your individual needs.
Is Lubov suitable for darker skin tones?
Lubov offers laser treatments that can be planned for different skin types, including darker skin tones. Suitability and treatment settings are determined individually after assessment.
Can I have treatment if I have sensitive skin?
Possibly. We regularly see guests with sensitive skin and concerns such as irritation, ingrown hairs or folliculitis. The first step is an assessment to determine whether a particular treatment is suitable for your condition.
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What does the treatment feel like?
Comfort varies depending on the treatment, treatment area and individual. Before starting, our team will explain what you can expect. If you're concerned about discomfort, let us know during your consultation.
How many sessions will I need?
There is no fixed number that is suitable for everyone. The number of sessions may vary depending on your condition, treatment area, response to treatment and individual goals. Your treatment plan will be discussed after assessment.
How soon will I see results?
Results vary from person to person and also depend on the treatment being performed. Some changes may be seen progressively throughout the treatment journey. We prefer to set realistic expectations rather than promise a specific outcome or timeline.
Is there downtime after treatment?
This depends on the treatment and your individual response. Before you proceed, our team will explain what you may experience afterwards and any aftercare you should follow.
What happens if a treatment is not right for me?
We'll tell you. Our approach is to recommend treatments based on suitability, not simply because they are available. If we feel a treatment is not appropriate for you at that time, we will discuss other options or advise you accordingly.
Are results guaranteed?
No treatment result can be guaranteed because every individual responds differently. Lubov focuses on personalised treatment planning, realistic expectations and visible improvement rather than making absolute promises.
How much do treatments cost?
Pricing depends on the treatment or package recommended for you. Our team will explain the available options and pricing clearly before you decide to proceed.
How do I book an appointment?
You can contact us through WhatsApp to make an enquiry or arrange your appointment. A booking deposit may be required to secure your slot.
Is a booking deposit required?
Yes. A RM50 booking deposit is required. The deposit is non-refundable but will be deducted from your treatment purchase.
Can I reschedule my appointment?
Yes. Your appointment can be rescheduled if you notify us at least 48 hours before your scheduled appointment. Please contact the Lubov team as early as possible so we can assist with a new appointment time.
What payment methods do you accept?
Lubov accepts cash, credit card and bank transfer. Instalment options are also available for purchases above RM2,000.
We are looking forward to meeting you.